Refund policy

Refund Policy

If a wrong item is shipped, or if products arrive damaged upon delivery, items will be replaced, or the full purchase price will be refunded within 30 days of purchase. All shipping and delivery costs are non-refundable.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at customersupport@theskypantry.com. If your return is accepted, we’ll send you instructions on how to return your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at customersupport@theskypantry.com.

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / non-returnable items 
Orders cannot be edited after checkout, and produce cannot be returned if the wrong items, sizes or quantities were purchased.

Unfortunately, we cannot accept returns on sale items or gift cards.